{"id":357,"date":"2026-04-10T00:33:22","date_gmt":"2026-04-10T00:33:22","guid":{"rendered":"https:\/\/hawkhostnine.com\/billing\/majestic-support-controlpanel\/"},"modified":"2026-04-10T00:33:22","modified_gmt":"2026-04-10T00:33:22","slug":"majestic-support-controlpanel","status":"publish","type":"page","link":"https:\/\/hawkhostnine.com\/billing\/majestic-support-controlpanel\/","title":{"rendered":"Majestic Support"},"content":{"rendered":"  \n\n<div class=\"ms-main-up-wrapper\">\n        <div class=\"mjtc-cp-main-wrp\">\n        <div class=\"mjtc-cp-wrapper\">\n            <!-- Sidebar -->\n            <div class=\"mjtc-support-cp-overlay\" id=\"mobile-overlay\"><\/div>\n            <aside class=\"mjtc-cp-left\" id=\"sidebar\">\n                                <!-- cp links for user -->\n                                    <nav class=\"mjtc-menu-links-wrp\">\n                        <!-- Dashboard Links -->\n                        <ul>\n                            \n        <li class=\"mjtc-support-cp-nav-item\">\n            <a class=\"mjtc-support-cp-menu\" href=\"https:\/\/hawkhostnine.com\/billing\/majestic-support-controlpanel\/add-ticket\">\n                <svg viewbox=\"0 0 24 24\"><path d=\"M11 4H4a2 2 0 0 0-2 2v14a2 2 0 0 0 2 2h14a2 2 0 0 0 2-2v-7\"><\/path><path d=\"M18.5 2.5a2.121 2.121 0 0 1 3 3L12 15l-4 1 1-4 9.5-9.5z\"><\/path><\/svg>\n                Submit Ticket\n            <\/a>\n        <\/li>\n        <li class=\"mjtc-support-cp-nav-item\">\n            <a class=\"mjtc-support-cp-menu\" href=\"https:\/\/hawkhostnine.com\/billing\/majestic-support-controlpanel\/my-tickets\">\n                <svg viewbox=\"0 0 24 24\"><path d=\"M13 2H6a2 2 0 0 0-2 2v16a2 2 0 0 0 2 2h12a2 2 0 0 0 2-2V9z\"><\/path><polyline points=\"13 2 13 9 20 9\"><\/polyline><\/svg>\n                My Tickets\n            <\/a>\n        <\/li>\n        <li class=\"mjtc-support-cp-nav-item\">\n            <a class=\"mjtc-support-cp-menu\" href=\"https:\/\/hawkhostnine.com\/billing\/majestic-support-controlpanel\/ticket-status\">\n                <svg viewbox=\"0 0 24 24\"><path d=\"M4 7h16v4a2 2 0 0 1 0 4v4H4v-4a2 2 0 0 1 0-4V7z\"><\/path><line x1=\"9\" y1=\"12\" x2=\"15\" y2=\"12\"><\/line><\/svg>\n                Ticket Status\n            <\/a>\n        <\/li>\n        <li class=\"mjtc-support-cp-nav-item\">\n            <a class=\"mjtc-support-cp-menu\" href=\"https:\/\/hawkhostnine.com\/billing\/majestic-support-controlpanel\/gdpr-data-compliance-actions\">\n                <svg viewbox=\"0 0 24 24\"><rect x=\"3\" y=\"11\" width=\"18\" height=\"11\" rx=\"2\" ry=\"2\"><\/rect><path d=\"M7 11V7a5 5 0 0 1 10 0v4\"><\/path><\/svg>\n                User Data\n            <\/a>\n        <\/li>\n        <li class=\"mjtc-support-cp-nav-item\">\n            <a class=\"mjtc-support-cp-menu\" href=\"https:\/\/hawkhostnine.com\/billing\/majestic-support-controlpanel\/login\">\n                <svg viewbox=\"0 0 24 24\"><path d=\"M9 21H5a2 2 0 0 1-2-2V5a2 2 0 0 1 2-2h4\"><\/path><polyline points=\"16 17 21 12 16 7\"><\/polyline><line x1=\"21\" y1=\"12\" x2=\"9\" y2=\"12\"><\/line><\/svg>\n                Log In\n            <\/a>\n        <\/li>                        <\/ul>\n                    <\/nav>\n                                    <!-- cp links for agent -->\n                            <\/aside>\n            <div class=\"mjtc-cp-right\">\n                    <div class=\"mjtc-support-wrapper\">\n                        <header class=\"mjtc-support-top-sec\">\n                            <div class=\"mjtc-support-cp-header-left\">\n                                <button class=\"mjtc-support-cp-mobile-menu-btn\" id=\"mobile-toggle\">\n                                    <!-- fa-bars -->\n                                    <svg class=\"svg-icon\" viewBox=\"0 0 448 512\"><path d=\"M0 96C0 78.3 14.3 64 32 64H416c17.7 0 32 14.3 32 32s-14.3 32-32 32H32C14.3 128 0 113.7 0 96zM0 256c0-17.7 14.3-32 32-32H416c17.7 0 32 14.3 32 32s-14.3 32-32 32H32c-17.7 0-32-14.3-32-32zM448 416c0 17.7-14.3 32-32 32H32c-17.7 0-32-14.3-32-32s14.3-32 32-32H416c17.7 0 32 14.3 32 32z\"><\/path><\/svg>\n                                <\/button>\n                                <div class=\"mjtc-support-cp-page-title\">\n                                    <h1 class=\"mjtc-support-main-heading\">\n                                        Welcome                                                                            <\/h1>\n                                    <p>\n                                        Here&#039;s what&#039;s happening in your support queue today.                                    <\/p>\n                                <\/div>\n                            <\/div>\n                            \n                            <div class=\"mjtc-support-cp-header-actions\">\n                                                                    <a class=\"mjtc-support-cp-btn mjtc-support-cp-btn-secondary mjtc-support-link\" href=\"https:\/\/hawkhostnine.com\/billing\/majestic-support-controlpanel\/my-tickets\" data-tab-number=\"4\">\n                                        <svg viewBox=\"0 0 576 512\"><path d=\"M64 64C28.7 64 0 92.7 0 128V384c0 35.3 28.7 64 64 64H512c35.3 0 64-28.7 64-64V128c0-35.3-28.7-64-64-64H64zm64 320H64V320c35.3 0 64 28.7 64 64zM64 192V128h64c0 35.3-28.7 64-64 64zM448 384c0-35.3 28.7-64 64-64v64H448zm64-192c-35.3 0-64-28.7-64-64h64v64zM288 160a96 96 0 1 1 0 192 96 96 0 1 1 0-192z\"><\/path><\/svg> <span>All Tickets<\/span>\n                                    <\/a>\n                                                                        <a                                         href=\"https:\/\/hawkhostnine.com\/billing\/majestic-support-controlpanel\/add-ticket\" class=\"mjtc-support-button\">\n                                        <!-- fa-plus -->\n                                        <svg class=\"svg-icon\" viewBox=\"0 0 448 512\"><path d=\"M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32V224H48c-17.7 0-32 14.3-32 32s14.3 32 32 32H192V432c0 17.7 14.3 32 32 32s32-14.3 32-32V288H400c17.7 0 32-14.3 32-32s-14.3-32-32-32H256V80z\"><\/path><\/svg> <span>Submit Ticket<\/span>\n                                    <\/a>\n                                                                <\/div>\n                        <\/header>\n                    <\/div>\n                    <!-- count boxes -->\n                    <!-- Stats Grid -->\n                        <section class=\"mjtc-support-cp-stats-grid\">\n                            <a class=\"mjtc-support-cp-stat-card mjtc-support-link\" href=\"https:\/\/hawkhostnine.com\/billing\/majestic-support-controlpanel\/my-tickets\" data-tab-number=\"4\">\n                                <div class=\"mjtc-support-cp-stat-icon blue\">\n                                    <svg viewBox=\"0 0 24 24\"><path d=\"M13 2H6a2 2 0 0 0-2 2v16a2 2 0 0 0 2 2h12a2 2 0 0 0 2-2V9z\"><\/path><polyline points=\"13 2 13 9 20 9\"><\/polyline><\/svg>\n                                <\/div>\n                                <div class=\"mjtc-support-cp-stat-content\">\n                                    <h3>\n                                        NA                                    <\/h3>\n                                    <p>\n                                        Total Tickets                                    <\/p>\n                                <\/div>\n                            <\/a>\n                            <a class=\"mjtc-support-cp-stat-card mjtc-support-link\" href=\"https:\/\/hawkhostnine.com\/billing\/majestic-support-controlpanel\/my-tickets\" data-tab-number=\"1\">\n                                <div class=\"mjtc-support-cp-stat-icon green\">\n                                    <svg viewBox=\"0 0 24 24\"><path d=\"M4 4h16c1.1 0 2 .9 2 2v12c0 1.1-.9 2-2 2H4c-1.1 0-2-.9-2-2V6c0-1.1.9-2 2-2z\"><\/path><polyline points=\"22,6 12,13 2,6\"><\/polyline><\/svg>\n                                <\/div>\n                                <div class=\"mjtc-support-cp-stat-content\">\n                                    <h3>\n                                        NA                                    <\/h3>\n                                    <p>\n                                        Open Tickets                                    <\/p>\n                                <\/div>\n                            <\/a>\n                            <a class=\"mjtc-support-cp-stat-card mjtc-support-link\" href=\"https:\/\/hawkhostnine.com\/billing\/majestic-support-controlpanel\/my-tickets\" data-tab-number=\"3\">\n                                <div class=\"mjtc-support-cp-stat-icon amber\">\n                                    <svg viewBox=\"0 0 24 24\"><circle cx=\"12\" cy=\"12\" r=\"10\"><\/circle><polyline points=\"12 6 12 12 16 14\"><\/polyline><\/svg>\n                                <\/div>\n                                <div class=\"mjtc-support-cp-stat-content\">\n                                    <h3>\n                                        NA                                    <\/h3>\n                                    <p>\n                                        Answered Tickets                                    <\/p>\n                                <\/div>\n                            <\/a>\n                                                            <a class=\"mjtc-support-cp-stat-card mjtc-support-link\" href=\"https:\/\/hawkhostnine.com\/billing\/majestic-support-controlpanel\/my-tickets\" data-tab-number=\"2\">\n                                    <div class=\"mjtc-support-cp-stat-icon gray\">\n                                        <svg viewBox=\"0 0 24 24\"><path d=\"M22 11.08V12a10 10 0 1 1-5.93-9.14\"><\/path><polyline points=\"22 4 12 14.01 9 11.01\"><\/polyline><\/svg>\n                                    <\/div>\n                                    <div class=\"mjtc-support-cp-stat-content\">\n                                        <h3>\n                                            NA                                        <\/h3>\n                                        <p>\n                                            Closed Tickets                                        <\/p>\n                                    <\/div>\n                                <\/a>\n                                                    <\/section>\n                                            <!-- Content Grid (Tickets + Sidebar) -->\n                    <div class=\"mjtc-support-cp-grid\">\n                        <!-- Left Column: Tickets & Team -->\n                        <section class=\"mjtc-support-cp-column-stack\">\n                                                                <div class=\"mjtc-support-cp-card\">\n                                        <div class=\"mjtc-support-cp-tabs-header\">\n                                            <div class=\"mjtc-support-cp-tab-btn active\" data-tab=\"tab-all-active-tickets\">Recent Active Tickets<\/div>\n                                        <\/div>\n\n                                        <!-- Tab 1: Recent Active Tickets -->\n                                        <div id=\"tab-all-active-tickets\" class=\"mjtc-support-cp-tab-pane active\">\n                                            <div class=\"mjtc-support-cp-ticket-table-container\">\n                                                \n                <div class=\"mjtc-support-error-message-wrapper\">\n\t\t\t\t\t<div class=\"mjtc-support-message-image-wrapper\">\n\t\t\t\t\t\t<img decoding=\"async\" class=\"mjtc-support-message-image\" alt=\"message image\" src=\"https:\/\/hawkhostnine.com\/billing\/wp-content\/plugins\/majestic-support\/includes\/images\/error\/not-login-icon.png\" \/>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"mjtc-support-messages-data-wrapper\">\n\t\t\t\t\t\t<span class=\"mjtc-support-messages-main-text\">\n\t\t\t\t\t    \tYou are not logged in\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"mjtc-support-messages-block_text\">\n\t\t\t\t\t    \tTo access the page, please login\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"mjtc-support-user-login-btn-wrp\"><a class=\"mjtc-support-login-btn\" href=\"https:\/\/hawkhostnine.com\/billing\/majestic-support-controlpanel\/login\/?mjtc_redirecturl=aHR0cHM6Ly9oYXdraG9zdG5pbmUuY29tL2JpbGxpbmcvbWFqZXN0aWMtc3VwcG9ydC1jb250cm9scGFuZWwvbXktdGlja2V0cw==\" title=\"Login\">Login<\/a><\/span>\n                    <\/div>\n\n\t\t\t\t<\/div>\n                                                    <\/div>\n                                        <\/div>\n                                    <\/div>\n                                                                                                                        <!-- Recent Customer Feedback -->\n                                                    <\/section>\n   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